Return & Refund

Overview

Flo is a product discovery and affiliate website. We do not sell, stock, ship, or fulfill products directly. Products featured on Flo are offered by third-party retailers and affiliate partners.

Third-Party Retailers

When you click a product link on Flo, you may be directed to a third-party retailer where the purchase is completed. Flo is not a party to the transaction and does not process payments.

Returns and Exchanges

Return eligibility, return windows, exchanges, and refund procedures are determined solely by the retailer from which the product was purchased.

Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect item, please contact the retailer directly for assistance.

Refund Processing

Flo cannot issue refunds, process returns, or modify orders placed through third-party retailers.

Policy Changes

This policy may be updated periodically to reflect changes in our services.